For Departure - passengers will be informed one day prior to the departure about the pick-up hour followed by a telephone call from our driver 10-15 minutes before he reaches the pick-up adress/place.
- In case you don't recive a phone call from Recreation Travel Agency one day prior to the departure 15:00h - 17:00h please contact us! (0040256 294393 / 491480 - until 18:00 or 0040744 517427 / 0040724 232343 - after 18:00)
- In case you aren't contacted by our driver in the time interval specified by our agency, do not delay more than 15-20 minutes in announcing the agency about this problem (0040256 294393 / 491480 - until 18:00 or 0040744 517427 / 0040724 232343 - after 18:00)
- the passengers are asked to be at the meeting point (pick-up address/place) at the exact time specified by our agency. We will not wait for passengers that are more than 15 minutes late!
- the passengers are asked to have all the required traveling documents with them so that there aren't any problems when crossing the borderline.
For Arrivals - to avoid unpleasent situations, passengers are asked -after all custom formalities are done- to wait in the WAITING ROOM our driver who will display a piece of paper containing their names. The minibus departure will depend on other arrivals. In some cases, the passengers are asked to wait for other arrivals. (maximum 3 hours depending on the delay of other airlines and the delay of passengers at the luggage claim do not depend on us)
- if more than 50 minutes pass after you land and you haven't met the driver yet, contact us on the following telephone numbers: 0040.744.517.427 / 0040.724.232.343
- do not delay more than 1 hour at lost luggage claim office. Please announce the driver!
- we will not wait for passengers with un-confirmed returns! Please confirm your reservation at least 1 day prior to your arrival via e-mail, telephone or fax.
- do not leave the waiting room until you meet our driver! Call the agency in case of any problems!
- in case your flight is delayed more than 1 hour and the vehicle in which you had initially a reserved seat will not be able to wait any longer, you will have another seat reserved on the following transfer bus on the same day - limited seats available!
RECREATION IS NOT RESPONSIBLE FOR:
- INVALID RESERVATION OR WRONG INFORMATION RELATED TO TRAVEL
(flight schedule, pick-up place/address, contact telephone number, airline company, destination, etc.)
- PASSENGERS CARELESSNESS ABOUT THESE DETAILS
- AIRLINE FLIGHTS DELAY (in case of delays longer than 1 hour that cannot be solved)
Recreation Travel Agency
Calea Martirilor nr. 1 AB, Timisoara
Tel. +40.256 294393 / 491480
+40.744 517427 / +40.724 232343